Mid Stay Parking Reviews

4.3 Rating 699 Reviews

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Phone:

0131 357 6337

Email:

onlinebookings@edinburghairport.com

Location:

Edinburgh Airport
Edinburgh
EH12 9DN

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Fiona Cushnaghan

Verified Reviewer

“Pre booked and paid for in advance for 3 days, used the car with the same registration as the booking, put our ticket into the machine to exit, that will be £150!!!!! Had to then buzz to speak to someone, thankfully not a big queue of traffic behind us, bit stressful but got out with no further payment. Car park is so handy and we always use it.”

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Posted 6 months ago

Robert Findlay

Verified Reviewer

“The automatic number plate didn't recognise our number plate on the way out and wanted to charge us £270!! However a quick press of the help button and sorted in seconds.”

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Posted 6 months ago

William Shotton

Verified Reviewer

“All was well until we came to exit the car park when we were asked to pay £275. We explained via the intercom we had pre paid and the situation was quickly resolved but nevertheless it was quite unnerving.”

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Posted 6 months ago

Hello William, It sounds as though our automatic number plate recognition (ANPR) system hasn't registered you upon entry. When this occurs, it means our system doesn't match you to your booking and you are then charged the roll-up rate in error upon exit. This doesn't happen often but when it does, I understand the frustration that it causes. I'm glad you managed to get it sorted at the time. Kind regards, Customer Support Team

Posted 6 months ago

Heather Andros

Verified Reviewer

“Short walk to the airport. Parking and then leaving afterward was seamless. Very much recommend as really reasonably priced too!”

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Posted 6 months ago

Denis Hearsum

Verified Reviewer

“The parking was good and not too far from terminal”

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Posted 6 months ago

Peter Rodger

Verified Reviewer

“The sign posting for this car parking was nearly non existent and confusing to got to from the terminal”

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Posted 6 months ago

Hello Peter, Thank you for your review. Our car parks are signposted by wayfinding, located in key traffic areas. I’m sorry to hear that you found our wayfinding to be unhelpful. Please be assured that we are working hard to upgrade our wayfinding where required. Kind regards, Customer Support Team

Posted 6 months ago

“Great location, easy to get to and short walk to terminal. Will use again!”

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Posted 6 months ago

Fraser Gillespie

Verified Reviewer

“Car was parked with ampme space between the lines and is already a smaller hyundai i10 and when we returned almost every door had scratches and deep chips pn them”

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Posted 6 months ago

Hello Fraser, I’m sorry to hear that you didn’t have a pleasant experience. We strive to deliver a seamless journey for our customers and it’s disappointing to hear when this doesn’t happen. If you haven't already, please reach out to us using our contact form and we will be able to look into this for you: https://support.edinburghairport.com/hc/en-gb/requests/new Kind regards, Customer Support Team

Posted 6 months ago