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FastPark Reviews

4.8 Rating 5,623 Reviews
Read Edinburgh Airport Parking Reviews
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Phone:

0131 357 6337

Email:

onlinebookings@edinburghairport.com

Location:

Edinburgh Airport
Edinburgh
EH12 9DN

Michael Donnelly
Verified Reviewer
Easy to book, easy to find, good service from the car parking staff
Helpful Report
Posted 34 minutes ago
Julie Cannon
Verified Reviewer
Slick service, easy to use, every staff member was so friendly and helpful, really impressed.
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Posted 45 minutes ago
Julia Cranfield
Verified Reviewer
This cannot be short as I have sent a complaint to Edinburgh airport.On arrival late at night at Fastpark I was unable to access my keys. A member of staff appeared to tell me there was a problem with my car and it had broken down. As it is a fairly new car and I have never had any problems with it I was totally shocked. I was told that the cars are moved around from site to site and the fan belt had come off. The member of staff tried to help me by requesting a hotel be provided for the night or a taxi to take me to my sons, I live in the Highlands. The request was refused twice. I am 77 years old and was stuck at the airport at, by then, getting towards midnight. The employee took me to my car for me to check if I had breakdown info in there, which I didn't as I had removed my car paperwork to take the car to Fastpark. I am glad I did as itemd in my car had been removed from the consul and were scattered on the seat and other items moved. I found it very strange when I was asked if I knew my mileage. I eventually had to pay £150 for a taxi to my sons. I contacted the Volvo dealership I bought my car from the next day and as the car is still under warranty it was collected by Volvo breakdown and taken to the dealership to be repaired. I think at very least I should receive the taxi fare from Edinburgh Airport parking. Something very untoward happened to my car there, I expect for you to check the security cameras. I was told by the dealership it is very unusual for a fan belt to come off for no reason. I hope you will reply to this review, you know who I am as I have lodged a formal complaint.
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Posted 1 hour ago
Thank you for your review. I can see that you have reached out to us and a member of the team will be in touch with you in due course. Kind regards, Customer Support Team
Posted 32 minutes ago
Such a convenience and always worth the little extra....
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Posted 2 hours ago
Great service from to dropping my car off and picking it up.
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Posted 7 hours ago
Thelma Jane Henry
Verified Reviewer
Author didn't leave any comments.
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Posted 7 hours ago
Michelle Munro
Verified Reviewer
Excellent efficient and economical
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Posted 19 hours ago
Rolan Gribauskas
Verified Reviewer
Exsellent
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Posted 1 day ago