“I have been very disappointed with the standard of the bamboo glass cylinder storage jars I recently ordered.
The rubber in the lids seemed to have melted and stuck to the glass on some and one seal was snapped.
Quite disappointed as previous ones ordered had been perfect. Change if supplier?”
Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service