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Clearwater Tivoli Granite Kitchen Sink 1.0 Mocha & Waste Reviews

2 Rating 1 Reviews
Read Eastcoast Kitchens Reviews

Antibac, Impact & stain resistant, Lifetime warranty, 1000 x 500mm www.eastcoastkitchens.co.uk

About Eastcoast Kitchens:

We have been providing top class kitchens, bedrooms, appliances & home accessories from our premises in Lincolnshire for many years. Quality has always been and will always be our top priority at East Coast Kitchens. We are a family run business that prides itself on giving our customers the highest quality in both products and service. We care and endeavor to be friendly and keep all of our customers informed. Guaranteed to give 110% service benefits to all of our customers. We offer a wide range of quality products.

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Phone:

01205 760462

Email:

sales@eastcoastkitchens.co.uk

Location:

Butterfields, Church Road, Butterfields, Church Road, Freiston, Boston
Freiston, Boston
PE22 0NX

The original sink purchased was found to contain 2 hairline cracks. Whilst I fully accept that this was 12mths after purchase, the sink remained uninstalled and securely stored in the packing and delivery boxes. Sterling Clearwater would not consider any manufacturing defect, which makes a mockery of their "Lifetime Warranty". I only purchased another sink as it exactly fits the existing gap in the granite worktop.
Helpful Report
Thank you for your review. I am very sorry to hear your sink was damaged. We do advise customers to check products immediately so that we can help efficiently if there were to be any problems. I appreciate this is not ideal for you to have to re-purchase but as we reach out to customers in all of our dispatch information to check products thoroughly, 12 months would be to length a time to then be able to claim on courier damage. I do hope you like you sink now you have one fitted.