Hi John,
Thank you for your review. We're sorry to hear of the delay in receipt of this order.
Having looked at the notes on our system, we can see that both our Dispatch team and the supplier have been trying to contact you since the 15/12/23 to arrange delivery.
If you can call our Dispatch team via 0161 376 4181 Option 2 or email dispatch@direct-fireplaces.com with your order information, we can make further arrangements.
Kind regards,
Direct Stoves & Fireplaces
