“Bought two, the delivery was perfect despite my awkward driveway. The stoves work well but sadly the firebricks need replacing after twenty approx uses. Hassle I certainly don’t want on a regular basis. The glass although transparent appears slightly bobbly in place. I can’t quite work out weather it is something on or part of the glass but either way it will not buff out. So all in, yes it keeps me warm, yes the delivery was excellent but the stove and parts arnt quite what I had hoped for.”
Hi John,
Thank you for your order and for your review. We are sorry to hear of the issues experienced with the stove in question.
Stove glass and fire bricks are considered to be consumable parts by stove manufacturers, as the rate at which these parts deteriorate is ultimately dependent upon the frequency and conditions of use.
If stoves are over-fired, used intensively or with certain types of fuel then this can affect the fire bricks and glass.
This being said, please do let us know if we can offer any other advice or assistance.
Kind regards,
Direct Stoves & Fireplaces