“I was very impressed with the quality of my fire and the fire surround.
Also the delivery was great really friendly drivers and all arrived on time.
Thanks its a pleasure to find a company who does what they say.”
Hi Sheila,
Thank you again for your order and for your review.
It's good to hear that you were impressed with the delivery service and that your new Portway Arundel multifuel stove arrived on time.
Please don't hesitate to let us know if we can assist with any future orders.
Kind regards,
Direct Stoves & Fireplaces
“Absolutely lovely fire, we swapped our old one out for it and it looks brilliant in our kitchen. Definitely worth the money can’t complain, nice swift delivery aswell. Thank you Direct Stoves.”
Hi Mark,
Thanks again for your order and for your feedback.
It's great to hear that you're so impressed with the Portway Arundel multifuel stove. The Arundel's very competitive pricing and stylish appearance have helped to make it one of our bestselling items, and we're glad that it's been such a good replacement for your old model.
If we can offer any further advice or assistance, please don't hesitate to let us know.
Kind regards,
Direct Stoves & Fireplaces
“I had to drill out screw holes in the spiget as the holes for fitting to stove was out but apart from that the stove is of very good quality
And yes I would buy another one”
Hi Darron,
Thanks again for your order.
We are sorry to hear of the issue with part of your order, but it's good to hear that this was quickly resolved and that you're impressed with the Portway Arundel multifuel stove overall.
It's great to hear that you'd consider ordering with us again. If we can offer any other advice or assistance regarding future orders then please do let us know.
Kind regards,
Direct Stoves & Fireplaces
“We received our fire in good condition and the packaging was good. It arived as expected and we have just had it installed. It looks fantastic and really heats the room well. I had to phone the company to ask a question but they were really helpful and resolved my query striaght away.”
Hi Steve,
Thanks very much for your review.
It's great to hear that your new Portway Arundel multifuel stove has now been installed and that you've been enjoying it. This particular model is one of our most popular as it offers a warming 5kW output at a very competitive price.
It's also fantastic to hear that you've found our team to be so helpful. If you have any other questions, please don't hesitate to let us know.
Kind regards,
Direct Stoves & Fireplaces
