“i purchased the stove 4 weeks before i actually received the full order, the stove arrived first but the installation pack didn't not arrived so i got in contact with direct stove and they told me the installation pack is from another supplier and they haven't passed my order to them, when i spoke to customer service from direct stove they didn't seem care and they said will be in touch very unprofessional, i shouldn't chase my order from another supplier it's not on description of term and conditions when i agreed to buy the stove, i wouldn't shop there again.”
“Amazing performance and cost effective. Very good contemporary looking and simple to use. You'll get what is being advertised, an efficient stove straight out of the box.
On the delivery aspect, ordered on a Thursday and reached home the following Tuesday as promised. Superb service.”
