“Really pleased with this burner.. I was limited on choice due to size and fitment but glad I got this one. Much easier to use than my previous more expensive burner. Service and communication from the seller was excellent including the delivery driver v”
“So far so good, arrived in plenty of time, installation was flawless. Just have to wait a few days now and get it stoked up and fired. Great service all around”
Hi Jonathan,
Thanks again for your order.
We're so pleased to hear that your experience in ordering with Direct Stoves has been so positive. The Hamlet Solution 5 inset stove is a fantastic choice and we hope that you'll get plenty of use out of it!
If we can offer any further advice or assistance then please do let us know.
Kind regards,
Direct Stoves & Fireplaces
Hi Colin,
Thanks for your review. It's good to hear that the service received from Direct Stoves was superb.
It'd be great to hear from you again once the stove is in use, and we trust that you'll let us know if we can assist further with any current or future orders.
Kind regards,
Direct Stoves & Fireplaces
“The fire was delivered promptly and so far is working very well indeed I am happy with the service received and the courteous attention of the staff happy to recommend…”
Hi John,
Thank you for taking the time to provide feedback regarding your order.
It's great to hear how happy you are with the stove received, as well as our customer service. We'll pass on your compliments to our sales team and to our delivery partners.
Please don't hesitate to get in touch if we can offer any further advice or assistance.
Kind regards,
Direct Stoves & Fireplaces
“Happy with stove, decided to order two more a a week later for our other rooms, direct stoves had increased the price by £150, brought them else where.”
