“The stove was supplied in good time and came with everything that was needed to fit it.
It was easy to install and was up and running really quickly. From an operator’s point of view it was easy to light and even easier to clean out! Bonus!!
Personally I would have liked to have had an operator’s manual supplied but being a seasoned wood burner it was fairly self explanatory. And boy, does it heat the room!”
Hi John,
Thanks for your review. It's great to hear that you've been so impressed with the order received from Direct Stoves.
This said, we're sorry to hear that that operating instructions weren't received with the stove. As you mention, our solid fuel stoves are generally very easy to use but we've sent through electronic copies of the same, in the hope that these arrive with you as quickly as possible. We trust that you'll find these helpful.
If we can offer any further advice or assistance then please do let us know,
Kind regards,
Direct Stoves & Fireplaces
Hi Karen,
Thanks for your review.
It's great to hear that you managed to find a suitable replacement for your previous appliance at Direct Stoves. As you mention, we offer a range of multi-fuel stoves which can burn either wood or smokeless coals, and we're always happy to advise on what might be best for a customer's needs.
Please don't hesitate to get in touch if we can offer any further advice or assistance.
Kind regards,
Direct Stoves & Fireplaces
Hi Mark,
Thanks for your review. It's great to hear that you've been impressed with the stove received, as well as the quality of our delivery service.
We always appreciate recommendations from happy customers. If we can assist with any current or future orders then please do let us know.
Kind regards,
Direct Stoves & Fireplaces
