“I had only seen the fire on website which really doesn’t do any justice to the fire at all.
In reality it is gorgeous!
It fits perfectly in my standard inset fireplace, it was easy to assemble and install and I am thrilled to bits with it.
The flame effect is very realistic and transforms the whole room on dull dismal days.
Definitely 10/10”
“This fire is not worth the money. It looks fairly cheap and I am quite disappointed with it. It’s worth taking the time to physically shop around and see what the quality is like. In my opinion, not worth the money I paid. Next time I will visit a shop and see the quality before I buy”
Hi Emma,
Thanks for your feedback.
We're sorry to hear that you were disappointed in the fire received. As you may already be aware, we have showrooms in Stockport, Cheadle and Bromsgrove respectively and we are always happy to demonstrate fires in-store where possible.
If we can offer and further advice or assistance then we'd urge you to get in touch,
Kind regards,
Direct Stoves & Fireplaces
