Stapled Documents Reviews

4.9 Rating 587 Reviews

Stapled Documents also known as Saddle Stapled or Saddle Stitched as it is known in printing industry terms means binding pages together using staples along the spine. The perfect solution for printing your annual reports, magazines, brochures and other booklets

About DigitalPrinting.co.uk:

We’ve been creating beautiful digital printing for over 25 years.
We know every job is unique and that your job is the most important one to you. That’s what keeps us on our toes.
We create digital print. That's it. Nothing else. No distractions. Nothing to take away from our focus.
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“The work was professionally done”

Helpful Report

Posted 1 year ago

Hi Clara Thanks for your review. I am glad you are so pleased with your documents. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“The printing quality is better than I expected after the correct format has been chosen to output. Ross has been very helpful and responsive in the whole process of dealing with my problem.”

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Posted 1 year ago

Hi Angela Thanks for your review. I am delighted that we were able to resolve the issue with your order and that you are so pleased with your documents - I hope they are successful for you. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“another beautiful full-colour print job, delivered slightly slowly as I did not check my spam mail for questions and adjustments. Once I had found your query the work was delivered very promptly - thank you!”

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Posted 1 year ago

Hi Stuart Thanks for your review. I am sorry that the emails ended up in spam and delayed your reply but I am glad you are happy with the final books and hope they are successful for you. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“This would have been a zero star review, but they managed to get a new set of booklets to me with next-day postage. The first set came stapled in the wrong order. This was shocking as (1) I had supplied them in the correct PDF format (I even went back and checked to be sure) (2) as you opened the booklet, it began mid-sentence, and (3) the pages were NUMBERED! I mean, even Domino's Pizza do a quality check before it's product leaves the building right??!! If anyone had even bothered to look at what they were printing they would have seen the error. The additional issue was that, even if the pages had been correct, I would have sent them back. The booklets had marks, rips, and inconsistent colouring all going on. The replacements sent were great, but - thankfully - I had only ordered a small test run, and had a couple of days before they were needed. Refund wasn't even offered and after the online chat member said they will send me out new copies he cut off the conversation. Kinda rude. I will not be using this service again.”

Helpful Report

Posted 1 year ago

Hi Layla Thanks for your review. I am sorry you are feeling disappointed with your recent order. When you spoke to us in chat we did agree with you that the standard of quality on your original order was not adequate and an error had clearly been made during production. We agreed straight away to reprint the books that day for next-day delivery which I can see did happen - ahead of the date you needed the books for. Quality check controls are carried out on all of our orders, although with over 1000 jobs leaving us each day via our automated system, there are rare occasions where issues can be missed before despatch. We would always aim to resolve any issues as soon as possible. As discussed in our chat we would always try our best to rectify any errors or issues with our orders by reprinting, as ultimately we do wish for our customers to be 100% happy. When it's clear that an error has been made during production, we would always aim to reprint the order free of charge as we did on this occasion. On rare occasions when an issue has arisen during production, we can reprint or refund the order depending on your preference. Unfortunately, we wouldn't be able to offer both a free reprint and a full refund on an order, sorry. We can only apologise if you feel as though you were cut off on your chat with us - I can see from the transcript that we did apologise and thank you for your patience before the chat ended. Luke 10:44:00 am I do apologise again for the inconvenience this is not the standard we wish to provide - and we will always rectify any issues. Visitor 10:44:07 am OK thanks Luke 10:45:22 am My pleasure and thank you for your patience There was no further reply to the chat so it was closed afterwards. We do hope the replacement books were a success for you and I hope we have the opportunity to show the standard of service that is normally experienced by our customers, on your next order with us. If you let us know once your items are in your basket, we'd be more than happy to discuss some discount toward this as a further apology for the inconvenience caused on this occasion. Many Thanks Luke DigitalPrinting

Posted 1 year ago

Hi Layla I am sorry we have not been able to resolve this further for you. We are always happy to assist with future orders. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“Loved the quality of the booklets we printed, and the bag of Harrison was a sweet touch too!! Would definitely use again. The delivery didn’t come before 9am though, as I thought I’d paid additional for”

Helpful Report

Posted 1 year ago

Hi Heidi Thanks for your review. I am glad you are so pleased with your order and the treats and look forward to being of service to you again. I am sorry to hear that the order was delayed in delivery. Unfortunately, we can only state estimated as there are always factors that can affect transport including roadworks, accidents, weather etc. We will be in touch regarding your costs to resolve the delay. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“As always very good finished items and prompt and useful responses to any queries we had. Will definitely be using again”

Helpful Report

Posted 1 year ago

Hi Gary, Thanks for the great review. I am glad you are happy with the order and with the team. Look forward to your next order with us. Kind regards, Chris Stewart DigitalPrinting.co.uk

Posted 1 year ago

“Spot on! Great service and printing, only let down by a choice of couriers. But as printers - you cannot find better!”

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Posted 1 year ago

Hi Richard, Thanks for the review and the 5 stars. Delighted to hear your order was spot on and apologies that the couriers let you down with the delivery on this occasion. Thanks again, Chris Stewart DigitalPrinting.co.uk

Posted 1 year ago

“Perfect from start to finish, after being let down last minute to get wedding leaflets sorted. We found this site and got them printed and delivered within 3 days. They were printed to a very high standard. And even my toddler was pleased as he got a packet of haribo in the delivery as a gift”

Helpful Report

Posted 1 year ago

Hi Erin, Thanks for the lovely review and for the 5 stars. I am glad the team was able to get you sorted with your wedding leaflets and that your toddler was kept busy for a while. :) Thanks again, Chris Stewart DigitalPrinting.co.uk

Posted 1 year ago