“Cake was decent. Not great, but not bad either. Considering, I paid £45 including delivery, you'd think it would be a little special or something memorable. The picture didn't look like what actually arrived, as there wasn't a mini jar of Nutella.
Also, I ordered a Nutella cake but there wasn't much Nutella in there, just normal, simple chocolate. I'd value the cake at £15-20 maximum.”
“I think it would be a four or five star review if the I'd ordered a chocolate cake. But in all honesty, I just couldn't make out the hazelnut in it. I think with it being covered with Nutella bits and, well, its name, I was expecting a strong, nutty flavour and it was really a pretty standard (albeit rich and delicious) chocolate.
Added to which, while there is a disclaimer stating the Nutella pots might not be as they appear, it was pretty disappointing to get two of the disposable packets you get from a breakfast buffet stuffed into the top.
All in, the service was great and it was a lovely cake, but not what I was hoping for.”
“When I received the cake it was very badly damaged as if someone had shaken the cake upside down. I was left with half a cake that I had to put in the bin. It was my son's 21St and had to go and buy a shop-bought cake which was very disappointing. After speaking to the manager he was very apologetic and did offer me a quick full refund to rectify the issue. Unfortunately, I wouldn't order a cake from this company again as I would be too worried about what state the cake arrived in. I also felt the cake was very small for the price I paid.”
“THE CAKE WAS INCREDIBLE
THE TASTE OUTSTANDING
IMPRESSIVE PACKAGING AND ICE PACK BOX
DHL WAS USED AND WAS DEEPLY DISAPPOINTING IN A HEAT WAVE - TAKEN TO A COMPLETELY DIFFERENT ROAD - LEFT IN A CONSERVATORY!! LUCKILY THE LADY DROVE TO MY HOUSE TO DROP IT OFF! SHE WAS AS SHOCKED AS I, SOMETHING SO BEAUTIFUL AND EDIBLE WAS LEFT IN THE SUNSHINE AT THE WRONG ADDRESS - HAVE TO SAY I WAS A LITTLE SHOCKED AND WORRIED IF WAS EDIBLE! I DID COMPLAIN TO DHL - AND WANTED A REFUND BUT THEY REFUSED. WOULDNT USE THEM AGAIN”
