“I brought the cake for my partner and she loved it. It is an impressive looking cake and tastes great. Might try the maltilda one on the next occasion.”
“The cake hardly looks as presented on the site, a floppy poor rainbow string added not the thick looking very colourful item on the picture. The cake arrived underbaked and inedible but the company refuse to offer even a partial refund. The issue was highlighted to the company the day of delivery, they said they would investigate and get back to me, I chased after a few days and was told the same. I chased again a week later informing them at this stage I've binned the cake (I'd kept in case they wanted it sent back) as it was taking up too much space in the fridge and was worried about it staying fresh now given the length of time. Company saw pictures and apologised and offered a "refund" off a future order, I explained I'd prefer a partial refund on this order as opposed to discount on a future order which has been refused. Adrian the sales rep very unhelpful and comes across quite rude. Terrible customer service and an inedible cake.”
“The cake was lovely , however DPD deliver left it on the door in the sun didn’t knock.. the cake itself was lovely but I feel DPD knowing what it was on th box should have knock and I paid like £7 for the delivery”
“Previously ordered in February your cakes are amazing very happy with service. Only issue I had was the cardboard grid inside the box collapsed it did the same on the previous cake it's just not stong enough. The rainbow cake had the liquorice on but was snapped in half I will include pics. These are only minor issues and won't affect me using you again it'd just a bit of feed back.
Thanks”
“Yet another great cake I’ve ordered from these guys. The delivery is reliable and the cake tastes as good as it looks, I can also deffo recommend the Mint Aero one too - a lovely subtle mint taste throughout. This is now my go-to for birthdays rather the breaking out the apron!”
