“As I never received it and despite 2 emails am still awaiting a response I am unable to review and am highly unlikely to recommend it or dermalogica as the customer service is frankly appalling.”
Hi Fiona, thank you for taking the time to write this review expressing your concerns. We are sorry to hear you have had a bad experience with your order and apologies for the delay in response.
I can see customer service replied to your email and issued a new order after you contacted them regarding the issue. Please kindly contact customer service at ecomcustomerservice@dermalogica.com if you experience any further issue.
Hi Radhika, thank you for your review. We are sorry to hear you are not completely satisfied with our product. If you need any further assistance, please reach out to one of our professional therapists via our live chat on the Dermalogica website.
https://www.dermalogica.co.uk/
Hi Sarah, thank you for your review. We are sorry to hear you are not completely satisfied with our Calm Water Gel. If you need any further assistance, please reach out to one of our professional therapists via our live chat on the Dermalogica website.
https://www.dermalogica.co.uk/