Hi there, thank you for your review.
We are sorry to learn that your new purchase isn't meeting up to your expectations.
Please feel free to join us on live chat through our Dermalogica website, where one of our Professional Skin Therapists can advise you further on what will work better for you.
“Is this product meant to smell like it’s out of date?
Luckily the smell doesn’t last for too long, but wouldn’t purchase due to the smell. Shame as it’s a lovely product. Great if you can’t smell”
Hi Lucy, we are sorry to see your 3 star review of Porescreen SPF40. We do not use artificial fragrances in our products so we can't control or change the scent on our products. As everyone has difference preferences with smells not all will be ideal for everyone. If you have any concerns we would recommend reaching out to our team at customerservice-consumer@dermalogica.co.uk
“Only been in use for a week, but it feels chalky does not apply very well and not sure why it is said to have a tint. It drys very pale. Not a good substitute for the tinted moisturiser I have used for 20years. Wish I had not bought 2 .”
Thank you for your review, we are sorry to hear that this product has failed to live up to your expectations. If purchased this product directly from our official website www.dermalogica.co.uk and wish to return it please contact Ecomcustomerservice@dermalogica.com
“I was optimistic when I purchased this product. I tried it on my dark skin and was not a big fan. My face did not feel good after applying this, and there was a white cast. I would personally not purchase it again.”
Hi Mary, thank you for your review. We are sorry to hear you were not satisfied with this product. We would advise you to reach out to one of our professional skin therapists either in person or via our live chat. They can recommend a more suitable SPF for your skin.
https://www.dermalogica.co.uk/collections/spf-sunscreens?dd_minifmc=1
“The Porescreen Mineral Sunscreen is just what I needed. I've tried other products from different companies and they make my skin look greasy or make my pores look larger. This is a perfect base that I can wear alone or under foundation. It goes on right after my toner. I will wear this all year long. Thanks for a great product.”
