Hi, thank you for your review.
We are sorry to hear you are not completely satisfied with our Micellar Prebiotic Precleanse. While it can be difficult saying goodbye to long-standing formulas, it's important that we are able to make room for innovation in the pipeline. If you are looking for any further assistance, please reach out to one of our Professional Skin Therapists via our live chat on the Dermalogica website who will be happy to help recommend an alternative product.
Hi Maria, Thank you for your review. You are absolutely correct the micellar prebiotic precleanse is your first step of your double cleanse. Simply follow this with your prescribed cleanser for thoroughly cleansed skin. We recommend double cleansing morning and night even if you are not wearing make-up. Please feel free to reach out to us on live chat if you have any questions at all.