“Bought this as the replacement for the discontinued cleanser the smell is too intense and smells very chemically - dreadful smell also now drying out my skin- not happy and certainly not impressed - shame dermalogica didn’t give customers a choice - may the best cleanser win - tried the chat but was just advised that it was “bizarre” that the new cleanser was drying out my skin so suggested other cleansers - which I don’t use because they don’t do the job that my old cleanser did and then suggested that I use the new cleanser and pre cleanse also - unfortunately after 25 years of using it I am so sad that I will now have to resort to finding another cleanser from another company- dermalogica - sort yourselves out”
“This is a great cleanser for dry and sensitive skin. The smell is gentle and refreshing. When mixed with water it forms a creamy emulsion and leaves my skin feeling clean but never over stripped. My favourite cleanser yet!”
“I'm not sure on this 'new and improved' essential cleanser. It's more perfumed than the older version and my skin is more reactive to it. I've never had a problem with the old essential cleanser for the last 3 years that I have been using it. Unfortunately I think I'll be looking for another cleanser to use now.”
“I ordered this to help with dry skin patches that kept coming up. Been using daily in the shower for a few weeks, and I’ve really noticed the difference, face feels so much better and calmer.”