“The smell of this product is so strong and off putting I only used it once. It smells smoky and burnt-ish and I absolutely cannot put it on my face. Despite it being so expensive I think I am actually going to have to bin it.”
Thank you for taking the time to review the Skin Smoothing Cream. As Dermalogica does not formulate with any artificial fragrances, it does mean that there isn't a perfumed smell to our products. This does mean that aromas are subjective. If you purchased this product directly from our official website, we would recommend that you contact us directly with your order number so that you could apply for a refund. Unfortunately, this wouldn't be possible if you bin or throw away the product. Please contact us via ecomcustomerservice@dermalogica.co.uk or call on 08009177147.
“Whilst this is a lovely moisturiser the smell of it is awful! It smells of burning / smoke. So odd and such a shame. It’s expensive stuff so I’ll use it up but definitely wouldn’t buy again. Beware!”
Thank you for your review. At Dermalogica we don't include any artificial fragrances in our products which sometimes means that they have a distinctive smell. If you ever feel that there may be something wrong with your product, please contact us via our official website and we can assist you further.
“I use this in the evening, lovely moisturiser, it goes on well none greasy and soaks into skin quickly.
Nice smell and doesnt cause any acne breakouts too.”
Hi Sophie, thank you for your review. We are sorry to hear you are not completely satisfied with this product. Please reach out to one of our professional skin therapists either in person or via our live chat on the Dermalogica website. They will be able to recommend suitable products for your skin.
