“Crate was not as full as the last one we had and at least 12 more logs would have fitted in .
The crate was split at one of the corners and it was only the banding keeping it together
All that said
The logs are very good .”
Dear Nigel
Sorry to here that there was a small amount of space unfilled at the top of the crate. We are please to here that the secure strapping held the crate together. The crates do occasionally split on the corners and this is why we go to extra lengths to secure the crates with strapping.
“Delivery was on the due date. Luckily, we had 2 extra pairs of hands or the delivery guys would have had difficulty with the trolley (which had very narrow wheels only over the centre of the pallet) down the slope of our driveway.
We would have liked the pallet floor dimensions when clearing the garage, although there was no problem. Did you give them?
The wood looks simply wonderful and has been bought in advance for the winter season, So I cannot give you any feedback on its performance as yet.
Claire Davies”
Dear Claire
Sorry you had issues with the slope on your driveway. The delivery information does state that the drop of point needs to be a level surface, but as long as you managed that is fine. Also the the pallet dimensions are on the product page.
Regards
“The product was of a very good quality well seasoned and dry as expected. It was of a superior quality to that I have had before from other suppliers.”
