“See previous comment. Hardwood was nice and dry but as so dense our modern woodburner, we have two, finds it slow to ignite although our older one lit easily. Good heat though and to our surprise we still had embers the following morning to re-light the fire.”
“The Golden Ash is tightly packed and full value for your money ! Lovely and dry for maximum heat output ! Dalby quality has always been top notch every time I've used them!”
“Excellent dry product. Burns hot and well. Standard cut but found some a bit on the large size. (We have a Rais compact insert contemporary burner)
This is the 2nd order from this company and thoroughly recommend them. Quick efficient delivery.
Will be ordering again.”
“The wood is fine, it's dry and burns well with a good heat and little ash. It came well packaged with enough polythene covering to keep the rain off had I been unable to stack it quickly. The reason for this not being a 5 star review is that the delivery time could not be narrowed down to closer than 'after 12 and before 5.30", despite the best effort of the helpful lady at Dalby. Could a carrier be used whose lorries are trackable so the a closer approximation could be given?”
Thank you for your review. When you ordered you opted for the free all day delivery option between 08:30 - 17:30 where a time can not be specified. There is the option when ordering for an AM, PM or time specific. If you need a specific time please select the correct option next time.
Posted 7 years ago
Thank you for taking the time to leave a review Mr Jones, we're really pleased to hear that you are happy with the product you received.
In regards to our delivery service we offer a free All-Day delivery 8.30am-5.30pm service for our Large crates. As you will have seen when you ordered online we do have the ability to offer timed-delivery slots, however these incur additional delivery charges. In compliance with the delivery company we don't give out specific ETA's for deliveries as there have been times when drivers have been running late and it causes problems.
Should you like a more specific delivery time in the future they are available! Many thanks for your feedback
