“Delivery as expected, v good
Logs perhaps a bit large when first lightning but burn very well.
Had several loads previously and as usual, very satisfied.”
“Hard to keep the fire going with these logs. I received a full crate, but the logs appear to be too wet. As Dalby requested, I complained to them directly, but I haven't heard back from them, so here is my review.
The two stars are for the ordering process and delivery, which was very smooth.”
Hi, Sorry you are have trouble with the logs. Occasionally wetter logs do slip through the system. We have not heard anything from you regarding this otherwise we would have dealt with the issue immediately. Which method of contact did you use please? We need to look into this.
