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Support Desk Reviews

4.7 Rating 451 Reviews
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455
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Phone:

01133853853

Email:

info@CoolCare4.co.uk

Location:

Helios 47 Isabella Road,
Helios 47 Isabella Road
Garforth
LS25 2DY

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Alison Scott
Verified Reviewer
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
Author didn't leave any comments.
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Posted 4 months ago
Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 4 months ago
Ruth Hanlon
Verified Reviewer
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
“Brilliant service. I have contacted the support desk twice in a week and both times the lady I spoke to was really helpful and resolved both issues.”
Helpful Report
Posted 4 months ago
Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 4 months ago
Alison Gillespie
Verified Reviewer
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
“Always helpful and very knowledgeable”
Helpful Report
Posted 4 months ago
Thank you so much for taking the time to send us a review - we really appreciate it. Best wishes from The CoolCare team
Posted 4 months ago
June Casson
Verified Reviewer
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Were all your questions fully answered?
How timely was the service?
“Sam was very quick to respond though was unable to answer my query but passed it to the relevant person who then replied within 24 hours. Unfortunately Coolcare no longer had the information I was looking for.”
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Posted 4 months ago
Thanks for your review. We will respond back to you directly on your queries. Regards from the CoolCare team
Posted 4 months ago
June McDermid
Verified Reviewer
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“The support I received was excellent and my issues were resolved.”
Helpful Report
Posted 4 months ago
Thanks so much for taking the time to provide us with your feedback - we really appreciate it. Best wishes from The CoolCare team
Posted 4 months ago
Karen Jackson
Verified Reviewer
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
“Call was answered quickly and query sorted swiftly. Sarah was very friendly :-)”
Helpful Report
Posted 4 months ago
Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 4 months ago
Anonymous
Verified Reviewer
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
“In the short time I've been using Support Desk I have found them all to be incredibly helpful and knowledgeable. I am very grateful for the help they have given.”
Helpful Report
Posted 4 months ago
Thanks for your review - we really appreciate you taking the time. Best wishes from The CoolCare team
Posted 4 months ago
Karen Beard
Verified Reviewer
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
“Very efficient and helpful”
Helpful Report
Posted 5 months ago
Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 5 months ago
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