Support Desk Reviews

4.7 Rating 508 Reviews

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Phone:

01133853853

Email:

info@CoolCare4.co.uk

Location:

Helios 47 Isabella Road,
Helios 47 Isabella Road
Garforth
LS25 2DY

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Lorna Walters

Verified Reviewer

“spoken to a member of staff from tech support...scanned over details had no response back. email received to say enquiry has been cancelled?? issue has not been dealt with...promised phone call back not made. Unsatisfactory results.... company feel product was sold under faults promises”

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Posted 5 years ago

On this occasion we acknowledge that our internal communication processes did not meet our usual high standards. Therefore, we apologise if this caused you to have a less than positive experience of our team. We are pleased to advise that following a face to face with your Management team on the 27th February 2020 they confirmed there were no outstanding issues and the feedback we received shows the business is highly satisfied with the products and services provided by CoolCare.

Posted 5 years ago

“Really quick response to a problem. Called the home and resolved within minutes.”

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Posted 5 years ago

“The Support desk are always excellent in terms of response time and actually writing the report. I cannot fault them at all.”

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Posted 5 years ago

“Prompt attention and problem quickly solved”

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Posted 5 years ago

Sian Kennell

Verified Reviewer

Author didn't leave any comments.

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Posted 5 years ago

Barbara Jones

Verified Reviewer

“Very helpful”

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Posted 5 years ago

“James gave excellent support - thank you James!”

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Posted 5 years ago

Lisa Ollerenshaw

Verified Reviewer

“James is always extremely helpful”

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Posted 5 years ago