Support Desk Reviews

4.7 Rating 451 Reviews

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Phone:

01133853853

Email:

info@CoolCare4.co.uk

Location:

Helios 47 Isabella Road,
Helios 47 Isabella Road
Garforth
LS25 2DY

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Krystyna Wrobel

Verified Reviewer

“Very quick turn a round”

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Posted 4 years ago

Barbara Jones

Verified Reviewer

“Brilliant service with quite a complex issue”

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Posted 4 years ago

“This machine was and still is showing a grey screen with a blue vertical line. At first on Saturday this would not fob me in, this has since changed but there is no name or time coming up. I emailed CoolCare on Saturday and had a phone call first thing this morning. Very good service.”

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Posted 4 years ago

Debbie Boyce

Verified Reviewer

“The advisor demonstrated a thorough understanding of my question, didn't try to fob me off and took full ownership for finding the answer for me. Truly appreciated.”

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Posted 4 years ago

Barbara Jones

Verified Reviewer

“Very efficient as usual dealt with within minutes”

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Posted 4 years ago

Steven Moore

Verified Reviewer

“Phoned Spoke to James within 20 minutes problem solved”

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Posted 4 years ago

Krystyna Wrobel

Verified Reviewer

“Requirements taken. New version of report delivered almost immediately. Thank you”

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Posted 4 years ago

Lorna Walters

Verified Reviewer

“spoken to a member of staff from tech support...scanned over details had no response back. email received to say enquiry has been cancelled?? issue has not been dealt with...promised phone call back not made. Unsatisfactory results.... company feel product was sold under faults promises”

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Posted 4 years ago

On this occasion we acknowledge that our internal communication processes did not meet our usual high standards. Therefore, we apologise if this caused you to have a less than positive experience of our team. We are pleased to advise that following a face to face with your Management team on the 27th February 2020 they confirmed there were no outstanding issues and the feedback we received shows the business is highly satisfied with the products and services provided by CoolCare.

Posted 4 years ago