Support Desk Reviews

4.7 Rating 451 Reviews

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Phone:

01133853853

Email:

info@CoolCare4.co.uk

Location:

Helios 47 Isabella Road,
Helios 47 Isabella Road
Garforth
LS25 2DY

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Amber Williams

Verified Reviewer

“The assistance was very kind, friendly, understanding and helpful. He also resolved the issue quickly! So thank you! (this is in regards to Ticket CC13284)”

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Posted 4 years ago

“Resolved our problem in a timely manor.”

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Posted 4 years ago

Anne Measures

Verified Reviewer

“When ever I telephone every time the staff have been amazing”

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Posted 4 years ago

Jeannette Pegg

Verified Reviewer

“The service was good, the lady on the help desk was very polite and advised me of the anticipated date to expect the request. She also advised that there were absences that may delay the process slightly”

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Posted 4 years ago

Jayne Barker

Verified Reviewer

“Matt was very helpful in trying to sort out the problem, it is really an IT problem and not coolCare.”

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Posted 4 years ago

Lesley Edmunds

Verified Reviewer

“James has been a great help supporting me with new laptop and sorting out some reports for me.”

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Posted 4 years ago

Samantha Blair

Verified Reviewer

“James was very helpful sorting out a technical issue I had. This was not a quick fix but James kept me updated.”

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Posted 4 years ago

“I was unable to see time sheets after you updated the system, went on live help, they just popped the time sheet up, but did not say how I could get it, even when I said I don't understand how they did it and showed them on screen what I got, I switched off live help and eventually figured it out myself.”

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Posted 4 years ago