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Support Desk Reviews

4.7 Rating 508 Reviews
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Phone:

01133853853

Email:

info@CoolCare4.co.uk

Location:

Helios 47 Isabella Road,
Helios 47 Isabella Road
Garforth
LS25 2DY

How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
One question and one response which was all it took to explain the issue. Thanks
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Posted 2 months ago
Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 2 months ago
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
Very supportive and completely confident
Helpful Report
Posted 2 months ago
Thank you so much for your review - we really appreciate you taking the time to give us your feedback- we're delighted you're pleased with the service you received. With Best wishes from the CoolCare team
Posted 2 months ago
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
Author didn't leave any comments.
Helpful Report
Posted 2 months ago
Thanks so much for your review - we really appreciate it! With best wishes from the CoolCare team
Posted 2 months ago
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
as always very helpful and prompt service :)
Helpful Report
Posted 2 months ago
Thank you for your review! We really do appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 2 months ago
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
Macauley was great , finally I have cracked the rota. He explained it in simple terms and then checked that I had managed it. Thank you
Helpful Report
Posted 2 months ago
Thanks so much for your review- we really appreciate you taking the time. We will pass your feedback over to Macauley. Thanks again With best wishes from The CoolCare team
Posted 2 months ago
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
Fantastic support. very helpful
Helpful Report
Posted 2 months ago
Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. With best wishes from, The CoolCare Team
Posted 2 months ago
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
Very helpful and informative. Result of initial enquiry acheived. Thank you, Alison.
Helpful Report
Posted 2 months ago
Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 2 months ago
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
Cancelled the ticket without supporting us
Helpful Report
Posted 2 months ago
Thanks for your review Michelle - we will come back to you under separate cover -but we believe this was a misunderstanding between emails being sent and received. If you need anything further then please don't hesitate to get in touch. Best wishes from The CoolCare Team
Posted 2 months ago