Support Desk Reviews

4.7 Rating 451 Reviews

Visit Product Page

Phone:

01133853853

Email:

info@CoolCare4.co.uk

Location:

Helios 47 Isabella Road,
Helios 47 Isabella Road
Garforth
LS25 2DY

Visit Product Page

Which version of CoolCare do you use? CoolCare4

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“prompt friendly help always Matt came to the rescue as always all the team excellent”

Helpful Report

Posted 3 years ago

Which version of CoolCare do you use? CoolCare4

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“Benjamin Mann - what a truly supportive, helpful and communicative person. We had a question to Ben regarding Training from previous years for the staff. He not only showed us the process, made sure we understood it but went over and beyond our wildest imagination and produced a spreadsheet within minutes of the particular training we required. He forwarded it to us on email and followed up with a phone call to make sure he had understood our requirements. We asked him to put up this Review so we could rate his performance. Shame there are only 5***** as we would have rated him much much more. He is a Credit to your Company and we shall be asking for his assistance again.”

Helpful Report

Posted 3 years ago

Which version of CoolCare do you use? CoolCare4

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“Benjamin was very helpful and answered my questions. He followed up my query, the following day. First class customer service”

Helpful Report

Posted 3 years ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“Very happy with the service and issue has been resolved successfully, thank you. Dan was very helpful and patient :).”

Helpful Report

Posted 3 years ago

Which version of CoolCare do you use? CoolCare4

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“Fantastic Helpful and patient ! that sums the team up and of course Matt who goes above and beyond”

Helpful Report

Posted 3 years ago

Chris Babington

Verified Reviewer

“Always friendly and quick response. No issue too much trouble”

Helpful Report

Posted 3 years ago

Which version of CoolCare do you use? CoolCare3

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“I have always been treated with utmost respect and professionalism by your staff.”