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Support Desk Reviews

4.7 Rating 452 Reviews
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456
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Phone:

01133853853

Email:

info@CoolCare4.co.uk

Location:

Helios 47 Isabella Road,
Helios 47 Isabella Road
Garforth
LS25 2DY

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Lisa Griffiths
Verified Reviewer
Which version of CoolCare do you use? CoolCare4
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
“Perfect support”
Helpful Report
Posted 2 years ago
Thank you for your review! We appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 2 years ago
Sandra Hodges
Verified Reviewer
Which version of CoolCare do you use? CoolCare4
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
“Sarah was very helpful and supportive with positive outcomes. Thank you”
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Posted 2 years ago
Elaine Dunsford
Verified Reviewer
Which version of CoolCare do you use? CoolCare4
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
“fabulous response from Ben as per usual my query was sorted and i was able to continue with my work”
Helpful Report
Posted 2 years ago
Thank you for your review! We appreciate you taking the time to share your thoughts on our service at CoolCare. We are so pleased you are happy with the service you are receiving from us and especially noting your comments regarding Ben, who is a valued member of our team. With best wishes from, The CoolCare Team
Posted 2 years ago
Kim Jackson
Verified Reviewer
Which version of CoolCare do you use? CoolCare4
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
“Fantastic Help :-)”
Helpful Report
Posted 2 years ago
Thank you for your review! We appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. With best wishes from, The CoolCare Team
Posted 2 years ago
Stephen Hutchings
Verified Reviewer
Which version of CoolCare do you use? CoolCare4
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
“Great quick response”
Helpful Report
Posted 2 years ago
Thank you for your review! We really appreciate taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 2 years ago
Victoria White
Verified Reviewer
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
“Reported a problem with the system on the chat page and was replied too immediately.”
Helpful Report
Posted 2 years ago
Thank you for your review! We really appreciate taking the time to share your thoughts on our service at CoolCare. Our chat page is the quickest way that we can respond and we are glad that you have found this to be the case! With best wishes from, The CoolCare Team
Posted 2 years ago
Angela Pilley
Verified Reviewer
Which version of CoolCare do you use? CoolCare4
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
“Brilliant - very helpful”
Helpful Report
Posted 2 years ago
Thank you for your review! We appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 2 years ago
Alison ..
Verified Reviewer
Which version of CoolCare do you use? CoolCare4
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
“Support on the time clock going wrong”
Helpful Report
Posted 2 years ago
Thank you for your review. We are aware that there was an issue to which we sent out notifications to our customers on this date to inform them that we were actively completing works on clocks on our software to rectify. Our support team are going to ensure that your details are up to date on our system to ensure that you will receive any notifications sent so that you are fully informed going forwards. Apologies for any inconvenience and if you need to discuss anything further please feel free to call us on 01133853853. With best wishes from, The CoolCare Team
Posted 2 years ago
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