Login
Start Free Trial Are you a business?? Click Here

Support Desk Reviews

4.7 Rating 451 Reviews
Company Reviews Product Reviews
455
 Metrics Info
Read CoolCare Reviews
Visit Product Page

Phone:

01133853853

Email:

info@CoolCare4.co.uk

Location:

Helios 47 Isabella Road,
Helios 47 Isabella Road
Garforth
LS25 2DY

Read CoolCare Reviews
Visit Product Page
Jayne Rose
Verified Reviewer
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
Author didn't leave any comments.
Helpful Report
Posted 1 year ago
Thank you for your review! We really appreciate taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 1 year ago
Ana Paul
Verified Reviewer
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
“My ticket was closed but the issue reported wasn't been resolved”
Helpful Report
Posted 1 year ago
Thank you for making time to send feedback on your query raised with our Support team. An emailed reply had been issued to you prior to us closing your support ticket, to advise that what you require is not an available function within the software. The support engineer suggested an alternative solution for you so please check your junk mail if you cannot see it in your mailbox, or contact our support team again and they will explain this in detail if necessary.
Posted 1 year ago
Anonymous
Verified Reviewer
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
“Very helpful.”
Helpful Report
Posted 1 year ago
Thank you for your 5 star review! We really appreciate taking the time to share your score regarding our service at CoolCare. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 1 year ago
Louisa Dare
Verified Reviewer
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
Author didn't leave any comments.
Helpful Report
Posted 1 year ago
Thank you for your 5 star review! We really appreciate taking the time to share your score regarding our service at CoolCare. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 1 year ago
Marnie Reed
Verified Reviewer
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
“Easy and quick turnout.”
Helpful Report
Posted 1 year ago
Thank you for your review! We really appreciate taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 1 year ago
Ian Logendra
Verified Reviewer
“Support desk is great. Customer service is non existent.”
Helpful Report
Posted 1 year ago
Thank you for your review! We appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from our Support team. We will contact you directly to discuss your concerns about Customer Service as CoolCare is on a mission to deliver a superb customer experience, so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 1 year ago
Jamie Franks
Verified Reviewer
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
“Very helpful. Sorted my issues out straight away and even called me back. Positive, friendly service.”
Helpful Report
Posted 1 year ago
Thank you for your review! We really appreciate taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 1 year ago
Lyn Smith
Verified Reviewer
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
“Sarah was very helpful, my query became clearer once she called me to ensure she understood what I needed, so we resolved the issue and I learned something new all in one call, thank you!”
Helpful Report
Posted 1 year ago
Thank you for your review! We really appreciate taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 1 year ago
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request