Support Desk Reviews

4.7 Rating 451 Reviews

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Phone:

01133853853

Email:

info@CoolCare4.co.uk

Location:

Helios 47 Isabella Road,
Helios 47 Isabella Road
Garforth
LS25 2DY

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How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“Thanks for sorting this issue out do quickly and efficiently”

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Posted 10 months ago

Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team "

Posted 10 months ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“Very efficient and i got the answer i needed”

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Posted 10 months ago

Thank you, Karen, for the 5-star rating of our Support Desk. We appreciate that you found us very efficient and that you received the answer you needed. Best wishes The CoolCare team

Posted 10 months ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“The Customer Service Agents were very helpful and offered a quick resolution. they were quite pro-active in probing. Keep up the Great Work! Wishing you a Happy and Prosperous New Year 2024”

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Posted 10 months ago

Thanks for your review - we really appreciate your feedback and we're glad we were able to support you to get to a quick resolution. Best wishes from The CoolCare team

Posted 10 months ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“Very helpful”

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Posted 10 months ago

Thanks for your review -we really appreciate it Best wishes from The CoolCare team

Posted 10 months ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“Worked with me to sort out the issue”

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Posted 10 months ago

Thanks for your feedback - we really appreciate it!

Posted 10 months ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“I recently encountered an issue the day after Boxing Day. Despite the Christmas period, their customer service team impressed me with their quick and effective response. They addressed my concerns promptly, demonstrating a commitment to customer satisfaction. The team's professionalism and friendliness stood out, turning a potentially stressful situation into a positive experience.”

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Posted 10 months ago

Thank you so much for your 5 star rating, Francesca! We really appreciate your positive review. It means a lot to us that our Customer Service team was able to address your concerns and provide a positive experience during a stressful situation. We look forward to continuing to provide you with helpful and friendly service. Regards from the CoolCare team

Posted 10 months ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“Excellent service”

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Posted 11 months ago

Thanks so much for your review!

Posted 10 months ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“I've spoken to Mike a few times and he is always cheerful and always happy to help.”

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Posted 11 months ago

Thanks for your review - we really value your feedback Best wishes from The CoolCare team

Posted 11 months ago