How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“Very quick and efficient service”

Posted 9 months ago

Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team

Posted 9 months ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“Phil was a great help.”

Helpful Report

Posted 9 months ago

Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team

Posted 9 months ago

Alison Scott

Verified Reviewer

“Still waiting for support desk on chat to get back to me. Said she needed to consult with a colleague.”

Helpful Report

Posted 9 months ago

Thanks for your feedback, we're really sorry you haven't received the service that you would have expected. We will come back to you by direct message with further information. Regards from The CoolCare team

Posted 9 months ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“Really helpful and quick response.”

Helpful Report

Posted 9 months ago

Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team

Posted 9 months ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

Author didn't leave any comments.

Helpful Report

Posted 9 months ago

Thank you for your review! We really appreciate it. Best wishes from the CoolCare team

Posted 9 months ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“Thank you McCauley, very much appreciate your help and patience today with my Rota Set Up queries”

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Posted 9 months ago

Thanks for your review - we really appreciate it. We will let Macauley know you were happy with the service he provided. With best wishes from the CoolCare team

Posted 9 months ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“Quick and simple answer by a friendly support person”

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Posted 9 months ago

Thank you for your review, we really appreciate it Best wishes from the CoolCare team

Posted 9 months ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“Pleasantly surprised that support answered the phone very quickly on both occasions. Very helpful”

Helpful Report

Posted 9 months ago

Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team

Posted 9 months ago

Support Desk Reviews