Support Desk Reviews

4.7 Rating 464 Reviews

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Phone:

01133853853

Email:

info@CoolCare4.co.uk

Location:

Helios 47 Isabella Road,
Helios 47 Isabella Road
Garforth
LS25 2DY

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How knowledgeable was the CoolCare team member?

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“Cool are I found fantastic when first set up Then!…. I couldn’t get into it, it didn’t recognise my info So……. Very disappointing”

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Posted 5 days ago

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“LAST TIME I TRIED TO GET SOMEONE TO HELP THE STAFF JUST REFER YOU BACK TO THE HANDBOOK ALL THE TIME SOMETIMES ITS NICE TO SPEAK TO AN AGENT”

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Posted 6 days ago

Thank you for your review. We are really sorry to hear that you are not pleased with the service you have received from CoolCare. We'll take a careful look through your feedback to see what we can learn about our product and services, so we can continue to improve the experience you and all our customers. Should you be willing to discuss your views with us directly, we'd love the opportunity to speak to you. Please either drop us a note on customer.success@coolcare4.co.uk or call us on 0113 385 3853. With best wishes from, The CoolCare Team

Posted 5 days ago

How knowledgeable was the CoolCare team member?

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“Taken time to explain solution.”

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Posted 6 days ago

Thank you so much for your review - it's very much appreciated. Best wishes from The CoolCare team

Posted 5 days ago

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“This was a very helpful session, which I picked up due to clear instruction.”

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Posted 1 week ago

Thanks so much for taking the time to let us know what you thought about our service - its very much appreciated. Best wishes from The CoolCare team

Posted 5 days ago

How knowledgeable was the CoolCare team member?

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Author didn't leave any comments.

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Posted 1 week ago

Thank you so much for your feedback, we really appreciate you taking the time to let us know how you rate our service. Thank you! Best wishes from the CoolCare team

Posted 1 week ago

How knowledgeable was the CoolCare team member?

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“John has been so patient and qquite simply sensational, prompt in responses and also fixing issues.”

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Posted 3 weeks ago

Hi Corinne Thank you so much for taking the time to let us know how you rate our service-we really appreciate it. We'll make sure that we pass your feedback on to John. Thank you! With best wishes from the CoolCare team

Posted 3 weeks ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“Knowledable.”

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Posted 4 weeks ago

Thank you so much for your feedback - we really appreciate you taking the time to let us know what you think of our service - thank you! With Best wishes from The CoolCare team

Posted 3 weeks ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

Author didn't leave any comments.

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Posted 1 month ago

Thank you so much for taking the time to give us your feedback - we're delighted you are pleased with the service you have received. Thank you! Best wishes from The CoolCare team

Posted 1 month ago