“Good value. Although after inputting all my details on confused.com, then checking them all on performance direct site, I then had to call the sales team for performance direct who went over all my details again. I then had to wait on a call from the legal team who also went through every single detail again. Very time consuming.”
“Concise, polite, accurate, professional, all the qualities I thought was too much to ask. My questions were answered, the agent was patient with me and answered with accuracy, clarifying the areas I was not sure of, and confirmed in detail all the options I wanted to be included in my policy.”