“Actually I decided to cancel my policy within the 2 weeks cooling off period. The agent I spoke to was extremely efficient and courteous, and I got my money back quicker than as stipulated in their Terms and Conditions.”
“No consistency, your renewal price was higher than my initial joining quote, even though i have made no claims.
Yet when i went onto Confused.com and Compare the Market, you were cheaper than my renewal AND my joining quote. So i cancelled my renewal, and just joined again through that website. Then you bombard me with letters because I had cancelled”
