“Money grabbing, inconsiderate, useless, inflexible. Their attitude almost reduced me to tears had it not been for the fact they made me so angry. The manner in which I was treated would likely have a direct contribution to the increase in the number of uninsured drivers. I almost became part of that statistic had it not been for the exceptionally efficient people at Hastings / Hastings direct. If LV use the same methodology with customers who want to claim, prepare yourself for a fight. This company isn't worth the cost of a phone call.”
