“THE COVER WAS WHAT I WANTED RATHER THAN COVER I DID NOT NEED.
HOWEVER THEY HAVE CHARGED ME TWICE AND TAKEN PREMIUM IMMEDIATELY (ON SEPTEMBER 24TH) RATHER THAN WAIT UNTIL POLICY IS DUE ON 8TH OCTOBER!”
“Only just purchased and have my policy details and booklets in an online portal. Also asked for a paper copy in the post. Can't comment on customer service or communication as not had to interact yet”