“You never know how good your insurance is until you need to claim on it, so it is difficult to comment how good it is. But the cost was very good, much cheaper than my other quotes and appears to be for the same cover, so fingers crossed!
Whilst I've put "very good" for my answers, it is obviously impossible to know at this stage what the level of customer service and communication is. I would have preferred printed documentation, however, so just put "acceptable" for that.”