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Hastings Direct Reviews

4.1 Rating 148 Reviews
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There cost for details to be updated are absolutely ridiculous, when I purchased my insurance they had details I had been driving longer than I had yet I put in details of when I past my test unfortunately there was an error on there and was charged a ridiculous amount would never use them again wish I had stayed with my previous insurance company as they were a lot better and comparing sites are a waste of time as there is always added extra costs on top in future I will go direct to broker!!!
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Posted 9 years ago
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Posted 9 years ago
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Posted 9 years ago
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Posted 9 years ago
Hastings was great my second year with them, I had a cheaper quote but they did not hesitate to match & beat it which I was very pleased with. It was easy & a quick hassle free great service great insurance
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Posted 9 years ago
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Posted 9 years ago
I specifically asked for my policy not to be auto-renewing. The documentation showed it to be the exact opposite. I immediately rang them and asked them to change it to non-auto renewing. I was told the error would be corrected but have received no written conformation of this. The attitude of the insurance agent was not helpful.
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Posted 9 years ago
Very good customer service.
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Posted 9 years ago