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“It's the first time I insure a car in the UK, and I choosed Alianz because I had other insurance with the company in Portugal.
At first they seemed to accept my international no claims form, but at the time of signing the contract they told me over the phone that they couldn't accept the "no claims" and I'd have to pay more.
Their timing was very bad as they called just the day before I needed the policy to be effective because I would get the car.”