“The cover itself was the perfect size and shape, however ....... the cover is very flimsy, I could probably blow it away with one breath, it is not waterproof, I had some covers (throws) underneath it that were soaking wet the next day ... and it wasn't even raining!!!, VERY disappointed with the quality of this cover and will have to purchase another one as this is substandard, if I had paid 30 quid, fair enough, but this cost me nearly 100!!
Very very poor quality indeed. I would have returned the cover but unfortunately my initial faith in the product, meant I threw away all the packaging! What a fool I was!
How it can have a 5 year guarantee is BEYOND me!!”
Hi Sally, I am really sorry that the cover does not meet your expectations. Light and durable is very much the way the covers have been designed, the cover must be compromised in some way. I don't mind that you do not have the original packaging, we are still happy to accept this return and issue a full refund. Please kindly contact us through your order confirmation and we can get this resolved for you.
Thank you
ClearSpell Customer Service
