Login
Start Free Trial Are you a business?? Click Here

Easirent at Dublin Airport Reviews

3.3 Rating 6 Reviews
Read Clarify Car Hire Reviews
Visit Product Page

Phone:

0330 222 0369

Email:

info@clarifycarhire.co.uk

Location:

Suite 4c, Market House,
Market Place,
Wokingham
Wokingham
RG40 1AP

Was this Rental Good Value for Money?
Was it easy to find / get to the Desk?
Was the Pick Up Experience Smooth?
Was the Drop Off experience easy?
Did the Rental Team look after you well?
The name says it all. Kind professional staff from making my reservation (Hannah was patient and kind and found me an even cheaper rental!) to the pick up spot (had to call twice because we didn’t read the signage correctly. Staff walked us through, patiently) to the rental staff (Liezal at the desk and handoff guy - sorry I didn’t get your name!) to dropping off the car. The best experience we’ve ever had at an affordable price. We come to Ireland often and will now use Easirent EVERYTIME. Thanks for allowing debit card usage- you have lifetime customers that are spreading the good word!
Helpful Report
Posted 4 months ago
Was this Rental Good Value for Money?
Was it easy to find / get to the Desk?
Was the Pick Up Experience Smooth?
Were you happy with the Car?
Was the Drop Off experience easy?
Did the Rental Team look after you well?
The car hire isn't actually at Dublin airport, you have to make a phone call and wait for a shuttle bus, which we waited about half an hour for, with an elderly parent and no where to sit and wait in the rain! Also there was an enormous deposit to leave on a credit card, something like over 2K, which seemed an awful lot. Would prefer a car we can get directly at the airport.
Helpful Report
Posted 5 months ago
Thank you for your review and we are sorry if you did not notice that Easirent are advertised as being a shuttle transfer from the airport and that a phone call is required to arrange the shuttle. It is unusual for a wait of that length of time but so unfortunate that it was also raining. Their off airport location is the reason Easirent as almost always cheapest company at Dublin Airport. We offer two packages, the standard package, with a sizable excess and deposit, which is the cheapest way to hire, or the excess waiver package - popular with both credit and debit card holders - where there is no deposit at all to leave and no excess to pay if the car is damaged in an accident or stolen. The latter is by some margin the more popular package we offer in Dublin, as many users, like you, prefer to avoid the large excess. We offer lots of on airport options in Dublin too - so would be delighted to personally tailor a future hire to your preferences - please do let us know if we can.
Posted 5 months ago
Was this Rental Good Value for Money?
Was it easy to find / get to the Desk?
Was the Pick Up Experience Smooth?
Were you happy with the Car?
Was the Drop Off experience easy?
Did the Rental Team look after you well?
I’ve used Easirent for the last six years whenever I go to Ireland. The staff are so nice and informative and will take care of any problem. You have quickly and efficiently. Would highly recommend.
Helpful Report
Posted 5 months ago
Thank you for your review - we really appreciate it - the Easirent team in Dublin have a great fanbase with our users - and we can see you are one of them!
Posted 5 months ago
Was this Rental Good Value for Money?
They rang me at 5 o'clock about two hours before I was ment to fly to tell me they couldn't give me a car
Helpful Report
Posted 5 months ago
Hi Paul, This was massively unfortunate and thankfully a very rare event (around 1 in a 1000 in our experience) - not that that is any consolation to you. As you know this was as a result of an issue with the car being returned by a prior hirer. We did look for other options, but given your requirements could not come up with a suitable alternative. We are so sorry this occurred but will ensure that if you make a further booking with us that we call ahead to make sure you get looked after well on pickup.
Posted 5 months ago
Was this Rental Good Value for Money?
Was it easy to find / get to the Desk?
Was the Pick Up Experience Smooth?
Were you happy with the Car?
Was the Drop Off experience easy?
Did the Rental Team look after you well?
Paid for 48 hour car rental. Thought I was going to return the car earlier (even though I had paid for the 48 hours), so - for their convenience - I gave an earlier return time. We later decided to keep the car for the full 48 hours. The staff at the airport office did not accept that. I had paid for the full 48 hours. Ali was particularly rude and unprofessional. The staff outside checking the car for damages was also very rude and took a very long time to pick up as well as drop off the car.
Helpful Report
Posted 5 months ago
Car hire is priced on a 24 hour basis - so whether a reservation is made for 25 or 48 hours it will be priced as a two day hire. However the car rental firms do require you to return the car at the time you say you are going to - as they have normally committed the vehicle to another user based on the booking you have made. We are very sorry if this was not your expectation - and would suggest booking the car for a full 48 hour period next time to avoid a similar situation arising.
Posted 5 months ago
Was it easy to find / get to the Desk?
Was the Pick Up Experience Smooth?
Were you happy with the Car?
Was the Drop Off experience easy?
Did the Rental Team look after you well?
Staff were friendly and helpful. The thing I would say is that the place was not easy to find . Great car .
Helpful Report
Posted 8 months ago
Thanks Martin Sorry you found them tricky to locate - we will talk to them about making the instructions clearer. That's really useful feedback and with Easirent being a popular choice in Dublin your comments will help a lot of our users. Thanks again, The Clarify Car Hire Team
Posted 7 months ago