“I have to say that the service given on this website is second to none. used this site twice and both deliveries were before the scheduled date.
Good products too”
“Have just opened a package from Carparts4less which contained a car battery. This delivered by DHL.
In the plainest of English with appropriate arrows on the exterior of the box it states-keep upright, fragile.
So what's happened? The plastic bag which the battery was wrapped in together with the absorbent matting is soaking wet. It's not rocket science to follow the instructions, but obviously somebody in DHL cant be bothered to take any care, as the battery has sometimes been inverted during its transit.
Thankfully, Carparts4less had wrapped the battery professionally, so all leakage was contained.
I phoned up regarding this and my call was answered very quickly by Jackson and I then explained the situation, I was then transferred to another department who arranged for the first delivery to be collected and a replacement battery supplied.
One hour later, new battery installed.
What an absolutely Stellar service from this company, shame they have been let down by a non-caring courier company.
Well done, guys and gals-very impressed.”
