“I can't review the product as I haven't received it yet.
The buying process was fine, the email acknowledgement of my order was re-assuring but that's where it all stopped. Twelve days later Nothing - - -.”
“Ordered the 5 August, supposedly despatched 6 August on 3-7 working day delivery costing just short of £10, it's now 16 August and I get asked to leave a review for something I've not received. I ordered 2 pieces 2'*2' of Finnish birch plywood
The phone isn't answered, no way to leave a message.
I specifically want Finnish birch plywood to make some accurate, hard wearing jigs so I was happy to pay a bit extra but a £10 delivery charge should be next day.
Yet another IG company failing to meet promises, I thought it's a British company not Chinese so they should deliver, I feel stupid for trusting IG”
“This was ordered two weeks ago today and it's yet to arrive. I'm sure the plywood will be good quality but my order was lost in transit and the replacement, sent by Express Delivery, has a tracking number that is not recognised on the courier's website. I was hoping for something better than this.”
“very nice product, unbeatable price and with the panel cutting service, no reason to go anywhere else. Oh and the best customer service ever! Thank you so much”
