“Never had an issue with these before, but unfortunately there is a problem with this pack - on first use the head came off, really dangerous! I replaced it with another one and it has immediately warped!”
Hi Naomi, We are sorry to hear you have received a faulty item, please contact our customer care team at customerservice@brushbaby.co.uk who can look into this for you. Thank you!
“Made sense to buy these together with the toothbrush and our grand-daughter (aged 3) was pleased with them both. They look appealing to kids which is what you need for a health product”
Thank you for the positive feedback. Yes, its good to stock up on the replacement toothbrush heads. As we always say about toothbrush bristles if they are splayed, throw it away!
Hi Eloise, I can confirm that the KidzSonic replacement heads should fit on the WildOnes toothbrush as they are a universal brush-head. Are you able to email a photo of the problem you are experiencing to customerservice@brushbaby.com stating where you purchased the brush-heads, and one of the team members will contact you to try to resolve the situation. Thank you.
