LEGO® The Lord of the Rings: Barad-dûr™ (10333) Display Case Reviews

3.8 Rating 6 Reviews

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Phone:

01795 718121

Email:

SUPPORT@BOXXCO.CO.UK

Location:

BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2,
Sittingbourne
Kent
ME10 2PG

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Stuart Harrison

Verified Reviewer

“Arrived damaged. Still awaiting replacement parts”

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Posted 2 weeks ago

Bethany Keleher

Verified Reviewer

“I needed something that made it look good, kept it safe and kept the dust away. I found Boxxco and thought brilliant. I was highly disappointed with what I received. The box it arrived in was battered. Pieces were missing where the Lego characters were meant to stand. The case on assembly cracked. It felt cheap for the price that was paid for it. Also the case doesn’t sit flush with the base, so it rocks. I went for a mirrored back in the hope it would show the open back well. It doesn’t. The back of the Lego piece is too close to the mirrored back, so you might as well just get the clear back and save money. At least you can see the inside better! You also cannot interact with the secret pieces with a mirrored back. I am only adding an extra star because they are sending out the missing pieces and a new side piece to replace what is broken and missing. If anything I would have preferred some money back. With the amount you pay for the case, you expect quality and it to be packaged with care. This was far from the case. I’m just hoping the new pieces are packaged better this time around. Unfortunately I will not be purchasing any cases from here again, which is a shame.”

Helpful Report

Posted 1 month ago

Hi Bethany, Thank you for sharing your thoughts on the LEGO® The Lord of the Rings: Barad-dûr™ (10333) Display Case. We genuinely appreciate your feedback, and we're sorry to hear that your experience did not meet your expectations. We understand the importance of receiving a product in perfect condition, and it’s disappointing to learn about the issues with the delivery and assembly. Your comments on the quality and functionality of the mirrored back are valuable, and we will certainly take them into consideration as we look to improve our products. We’re glad to hear that we are sending out the missing pieces and a replacement for the broken side. Your satisfaction is important to us, and we're committed to addressing these concerns. If you have any further thoughts or require assistance, please do not hesitate to reach out. Thank you for giving us the opportunity to make this right. We hope that your next experience will be much more positive. Warm regards, Boxxco Support

Posted 3 weeks ago

James Jackson

Verified Reviewer

“Class product, looks amazing”

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Posted 4 months ago

Dear James,Thank you so much for giving LEGO® The Lord of the Rings: Barad-dûr™ (10333) Display Case a perfect five-star rating! We truly appreciate your kind feedback and are thrilled to hear that you found the product to be of exceptional quality. "Class product, looks amazing" indeed! Your loyalty as a customer means the world to us, and we value your continued support. If there's ever anything else we can assist you with or any other LEGO® sets you're interested in, please don't hesitate to reach out. Once again, thank you for your amazing review and being a loyal customer. We hope you continue to enjoy the stunning display case! Best regards, Boxxco

Posted 3 months ago

Michael Wilkins

Verified Reviewer

“Really well made display case keeping Lego safe from dust. Would recommend”

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Posted 6 months ago

Dear Michael,Thank you so much for the fantastic 5-star rating you gave us for LEGO® The Lord of the Rings: Barad-dûr™ (10333) Display Case. We truly appreciate your kind words and recommendation! We're thrilled to hear that you found the display case to be really well made, which is our ultimate goal. Keeping your precious LEGO pieces safe from dust is indeed an essential feature, and we're glad it fulfilled its purpose for you. Your positive feedback means a lot to us, and we're grateful for your support. Should you have any further suggestions or need assistance, please don't hesitate to reach out. We're here to help! Once again, thank you for choosing our product and for taking the time to leave such a wonderful review. Best regards, Boxxco

Posted 5 months ago

Michael Wilkins

Verified Reviewer

“Great product would recommend”

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Posted 6 months ago

Dear Michael,Thank you so much for your excellent 5-star rating of LEGO® The Lord of the Rings: Barad-dûr™ (10333) Display Case. We are thrilled to hear that you are enjoying our product. Great product! Would recommend it to anyone looking for an amazing display case for their LEGO collection. Once again, we appreciate your feedback and recommendation. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! Best regards, Boxxco

Posted 5 months ago

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Posted 6 months ago

Thank you so much for your fantastic 5-star rating of LEGO® The Lord of the Rings: Barad-dûr™ (10333) Display Case! We truly appreciate your support and are thrilled to hear that you are loving this product.The Barad-dûr™ display case is indeed a remarkable piece in our LEGO® collection, capturing the essence of The Lord of the Rings in stunning detail. It's designed to showcase the iconic tower of Sauron and bring the world of Middle-earth right into your home. We hope you continue to enjoy this display case, and may it serve as a constant reminder of the epic adventures and timeless storytelling of The Lord of the Rings. Thank you again for your kind words and for being a valued member of our LEGO® community. Happy building!

Posted 5 months ago