Hey Marcus,
Thanks for taking the time to leave us this review.
I am so sorry to see that you have had a bad experience with your order.
I can see that our Customer Service Team are currently in contact with you. Our team are also in contact with the courier and will get this resolved for you.
I can understand the frustration and appreciate this feedback. Rest assured, we will keep in contact until this has been sorted.
If you have any questions in the meantime, please reach out at contact@boxraw.com.
Kind regards,
Oliver
BOXRAW Customer Care Agent