Just Can't Wait Card Reviews

4.5 Rating 427 Reviews

About Bladder & Bowel Community:

Bladder & Bowel Community support the millions of people in the UK who are living with bladder or bowel conditions - whether that's yourself or are a relative, friend or carer. Provider of the Original Just Can't Wait Card. Visit our website for support, information, guidance.

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“Went into my first shop with this card and it was a horrible experience. The staff had no idea what it was. It was a very awkward conversation and an extremely unpleasant time for myself. I do not feel confident to ever use it again.”

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Posted 1 year ago

Hello there, Thank you for your honest review, we're very sorry to hear that your first experience was so distressing. We hope you are ok. We'd like to reassure you that this is not a common response to the card, but we do know that there are still people out there that are either unable to help, or less informed of bladder and bowel conditions. Our mission is to educate organisations like this, and have a special campaign running - it just takes time. If you'd like, we can contact the shop independently (with not mention of this conversation) and see if we can support their staff with further information. Simply send us details to help@bladderandbowel.org and we can action this for you. We hope this is some help - please look after yourself. Kind regards Customer Support Bladder & Bowel Community

Posted 1 year ago

Author didn't leave any comments.

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Posted 1 year ago

Alan Crawford

Verified Reviewer

Author didn't leave any comments.

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Posted 1 year ago

Joanne Warman

Verified Reviewer

Author didn't leave any comments.

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Posted 1 year ago

Patricia Harding

Verified Reviewer

“Haven’t used it yet But feel it will be a useful card should I need it”

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Posted 1 year ago

Lorraine Tomlinson

Verified Reviewer

Author didn't leave any comments.

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Posted 1 year ago

“As above”

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Posted 1 year ago

Nicole Turner

Verified Reviewer

“I’ve not used any services yet but I do have the free digital card on my phone. It would be good to know what the QR code is for on this digital card as it simply takes you to your website and if a shop wanted to check the legitimacy of the digital card it don’t look good. Is there a way the QR code can explain what the card is for rather than take it to your website as that’s very confusing.”

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Posted 1 year ago

Hi there Nicole, Thank you for taking the time to write a review for us - what you've picked up there is a genuine error, the link should actually take you here, which as you say, explains that the card is for and why someone needs it: https://www.bladderandbowel.org/help-information/urgent-toilet-access/ Thank you for bringing this to our attention, we have already flagged this with our friendly developers who should have it sorted soon. With thanks and kind regards Customer Support Bladder & Bowel Community

Posted 1 year ago