Thank you for your feedback. Rest assured all our products are new.
Please contact our customer services department if there is a fault and they will arrange a replacement.
Regards,
BES
Thank you for your feedback, it is duly noted.
At BES we pride ourselves on excellent customer service and as we sell 1000's of this product per year we are sorry that you are disappointed with the product on this occasion.
If you wish to return the door please contact our Customer Services.
Many thanks BES
“The door looked like a factory reject to me. The hinge edge was chipped and unfinished. The door front looked to have dark blemishes all over it.
The only good thing was that they packaged it really well, ironically, as it was already substandard.
Emailed the company and included pictures but got no reply at all.”
