“I miscalculated the depth of mattress I required and find I am too short to climb onto the bed. The mattress is quality, but I can't use it. I am going to have to sell it on at a loss as I don't think it can be sent back. I should have visited a showroom to see the actual height. This was to replace a bed & mattress I inherited in 1993 and as I have mobility problems I thought the internet was the way to go. My mistake, the mattress looks wonderful I just can't use it.”